📞 Call Us: 0086 18824909558 (Ms. Iris)
✉️ Email: iris@kiiwoochina.com
Service & FAQ
Are you a manufacturer?

Yes, we are a professional manufacturer founded in 2010, with deep technical expertise and a global sales network providing equipment such as rubber injection molding machines and vacuum plate vulcanizing presses.

What support do you provide before purchase?

We offer comprehensive pre-sales planning, including investment and ROI analysis, factory layout design, and recommendations for auxiliary equipment, to ensure your project starts smoothly.

What support can we expect after the machine arrives?

We provide full after-sales support, including on-site installation, operator training, a one-year warranty, lifetime technical assistance, and a rapid-response service hotline to ensure your continuous operation.

Do you offer customization?

Sure! You can let us know about your requirements and application scenarios in details, and we will check and evaluate the possibilities if we can offer you the best design for your system.

What kind of training do you provide?

We provide 1–5 days of hands-on machine operation training at our factory for client personnel before equipment delivery.

How energy-efficient are your machines?

Our machines incorporate energy-saving designs such as servo motor systems and efficient hydraulic circuits, which can significantly reduce power consumption compared to traditional models.

How do you ensure machine quality and durability?

Quality is ensured through robust design (using high-grade materials like ductile iron), precision manufacturing processes, and a strict multi-stage testing protocol before shipment.